We are currently recruiting for a Maintenance Coordinator with a fantastic local business serving Santa Barbara County. This is an excellent opportunity for anyone with customer service experience, so if you’re interested, submit your resume now because this position will fill quickly!
The Maintenance Coordinator position is full time and temp to hire, located in Santa Barbara, CA. Hours are from 8am to 5pm, Monday through Friday with a payrate of $29-$31/Hr.
Benefits if hired include: Medical, dental, paid vacation & holidays, profit and pension vesting, a 401k plan, and daycare reimbursement benefits.
Duties & Responsibilities:
- Answer incoming maintenance calls and triage urgent issues
- Retrieve voicemails from the previous night and weekend; address as needed
- Review maintenance requests submitted via portal, email, and phone
- Create and assign work orders to vendors and in-house technicians, prioritizing by urgency, scope, and vendor capacity
- Make scheduling and approval decisions on complex, higher-cost, or non-routine jobs
- Review completed work orders for time, materials, and scope accuracy before billing
- Approve work orders for billing once notes, photos, and compliance documents have been verified
- Manage the Maintenance Operations Assistant, including onboarding, AppFolio training, and ongoing coaching on vendor processes and communication standards
- Delegate vendor tracking, follow-up, and compliance documentation to the Assistant; review their output for quality, accuracy, and completeness
- Set daily priorities and balance workload between yourself and the Assistant
- Provide regular feedback on Assistant performance and address issues as they arise
- Assist with the on-call rotation
- Maintain residential and commercial master key boxes
- Handle vendor key needs
- Serve as backup to the Supply Manager
- Other duties as assigned by the Director of Maintenance
Skills & Qualifications
- A positive and outgoing nature
- Prior supervisory or team-lead experience preferred
- Strong decision-making and prioritization skills
- Systems-oriented individual with experience with software to track parts, time, or work orders. AppFolio Property Manager experience strongly preferred
- Detail-oriented with strong follow-through
- Exceptionally organized; able to handle multiple tasks and shifting priorities
- Good typing and data entry skills
- Bilingual (English/Spanish) is desired but not essential
- Ability to work 7:30am – 4:30pm
- Ability to work overtime when needed
We provide equal employment opportunities in hiring, promotion, transfer, compensation, benefits, and all other employment decisions. These opportunities and other conditions of employment are extended to qualified applicants and employees without regard to an individual’s ancestry, race, color, religious creed, sex, pregnancy, genetic information, sexual orientation, gender, gender identity (including transgender) or expression, age, marital status, medical condition, mental or physical disability, national origin, citizenship/immigration status, military or veteran status, or any other protected status under applicable laws.