We’re on the lookout for an enthusiastic Assistant Manager for one of our clients in beautiful San Luis Obispo, California! This full-time, temp-to-hire role starts in late October or early November and offers a fantastic work schedule from 9 AM to 5:30 PM, Monday to Friday, with a competitive pay rate of $26.44 per hour. Don’t miss your chance to make an impact—submit your resume today!
**THIS POSITION REQUIRES A BACKGROUND CHECK AND DRUG TEST**
Duties and Responsibilities:
- Collaborate with the office manager on daily administrative tasks, including scheduling, record-keeping, and documentation.
- Ensure all required paperwork, reports, and client documentation are completed accurately and on time.
- Oversee office supplies, equipment, and vendor relationships to ensure all resources are readily available and functioning smoothly.
- Manage the daily operations of the agency, supporting the scheduling of caregivers and home health aides.
- Guarantee adherence to state, federal, and industry regulations concerning patient care and record-keeping.
- Monitor and update client records, billing, and payroll information in collaboration with the Office Manager.
- Provide training and supervision to office staff, ensuring compliance with agency policies and best practices.
- Serve as a key resource for staff inquiries, assisting in the resolution of issues as they arise.
- Participate in performance evaluations, offering constructive feedback and guidance to team members.
- Address client and family concerns with professionalism and empathy, ensuring outstanding customer service.
- Assist in conducting client assessments and coordinating care plans with the clinical team and staffing coordinators.
- Keep clients informed about care schedules and any changes in services, ensuring clear communication.
- Ensure all agency services meet industry standards and government regulations.
- Support internal audits to maintain accurate documentation and ensure compliance with policies.
- Help implement initiatives that enhance client care and operational efficiency.
- Assist in tracking expenses, managing budgets, and reporting on financial performance.
- Prepare and present detailed reports on operations, staffing, and client services to the Office Manager and CEO.
- Be ready to take on additional responsibilities as assigned.
Skills and Qualifications:
- A Bachelor’s degree in a related field is highly preferred.
- Access to a reliable vehicle in excellent working condition is essential.
- Demonstrated leadership and organizational abilities with a knack for multitasking.
- Exceptional interpersonal and communication skills, with a strong emphasis on outstanding customer service.
- Advanced knowledge of Microsoft Office Suite and Google Workspace.
- Skilled at maintaining confidentiality and handling sensitive information with the utmost professionalism.
Excel Personnel Services is an Equal Opportunity Employer; employment with Excel is governed based on merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.